My initial experience with the company is that it was a new builder of quality. Phoenix Homes has higher grade quality to the counters, bathroom and other areas of the developers product (homes). They had the top in Ottawa, Ontario for this and they were worth the investment.
Upon closer inspection and several visits to decide which property lot was the best, I started to get an eerie feeling about how they run their business. The sales office of Phoenix Homes in Ottawa had people that were easily tempered. These people at the front lines are incredibly ruthless.
Phoenix Homes tells you that you have little to worry about when buying a home, to just listen to them and shut up. You shouldn't ask questions like is there property tax in the first year on a developers new build home! People often wonder if there is property tax on a developers new build homes because it seems impossible to understand the value of the community that is not there, the value of a home and the land, when it is partly based on trends of the area too. You are not to ask Phoenix Homes these questions, just shut up and listen to the Sales Office BLINDLY.
New builders and developers like Phoenix Homes in Ottawa, Ontario Canada don't have your interest at heart.